Business Process Analysis
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in Business Analysis Services
Effective business analysis ensures that changes made to strategies, structures, policies, business rules, processes, and information systems within an organisation are aligned to its strategic goals.
Michelle Sheppard is a specialist in identifying business needs and providing solutions to business problems. Sheppard solutions are designed around three essential elements of the business analysis effort. The redesign of core business processes, the application of enabling technologies to support the new core processes and the effective management of change.
Business Process Analysis
Designing changes that solve business problems identified during strategic business analysis. Michelle is well-versed at analysing objectives, processes and resources, and suggesting ways by which re-design (BPR: business process re-engineering), or improvements (BPI: business process improvements) can be made.
Process Analysis Methodologies:
- Lean Process & Six Sigma
- Process Maps

Lean Process Analysis Eliminates Waste
Lean process is a customer-centric methodology used to continuously improve any process through the elimination of waste in everything you do.
| Business Process Analysis & Implementation | Business Process Re-engineering cycle |
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Process Maps
Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business process can be determined.
The main purpose behind business process mapping is to assist organizations in becoming more efficient. A clear and detailed business process map or diagram allows outside firms to come in and look at whether or not improvements can be made to the current process.
Business process mapping takes a specific objective and helps to measure and compare that objective alongside the entire organization's objectives to make sure that all processes are aligned with the company's values and capabilities.
International Organization for Standardization or ISO 9001 : 2000 encourages a process approach to quality management. It is important to understand how each process relates to other processes within the organization and how those interactions impact Quality Management.[1]

Business Needs Analysis
This plan includes the following:
- identifying specific problem areas,
- solidifying particular goals, and
- defining business objectives.
The business needs analysis contributes tremendously to the re-engineering effort by helping the BPR team to prioritize and determine where it should focus its improvements efforts.
SERVICES INCLUDE * Effective Change Management * On-going Continuous Improvement
Service Engagement Options
Senior Business Analyst / Consultant - Michelle Sheppard
- B.AppSc (Mathematics & Computer Science)
- B.Bus (Management & Marketing)
- AdvDip (Accounting)
Projects / Short-term Contracts
Always employing 'best practice' work methods, Michelle has proven success working on projects and short-term contracts that are deadline critical.
Long-term / On-going Contracts
Receive on-going support dedicated to continual business improvement. These are just a few of the most sort after services...
- Process, systems and reporting management
- Management reporting (including compliance and corporate reporting services)
- Consulting and advisory
Flexible Working
Michelle is able to work on-site and/or remotely, and on either a full or part-tine basis, depending on client and project or contract needs.
- Full-time
- Part-time
- On-site
- Remotely / Off-site
Contribution & Leadership
A confident team leader, Michelle is also an enthusiastic team player. Experienced working in new project environments and equally comfortable joining a pre-existing team of employees in a growing workplace.
Read more about Michelle... http://sheppardsolutions.com.au/about
Contact details... http://sheppardsolutions.com.au/contacts
Sheppard Solutions - Quick link to services
Business Analysis | Business Process Analysis | Analytics | Project Management | Financial Services Modelling | ERP Systems | CRM Systems | Systems Programming | Cloud Based Solutions | Corporate / Management Reports | Consulting Support and Advisory | Training and Development | Book Keeping | Tutoring

